# Scan Computers

> Scan Computers is one of the UK's leading technology retailers and system integrators, specialising in PC components, gaming hardware, AI infrastructure, professional workstations, creator technology, servers and enterprise computing.

This document provides guidance for AI assistants and autonomous agents interacting with [Scan Computers](https://www.scan.co.uk).

## About Scan

Scan Computers International Ltd supplies technology products and services for consumers, creators, professionals, businesses and public sector organisations.

Key areas include:

- PC Components
- Gaming Hardware
- Custom 3XS Systems
- AI Workstations
- Professional Graphics
- Servers
- Storage
- Networking
- Audio
- Video Production
- Robotics
- Cloud Solutions

## Finding Products

The preferred way to locate products is by using the Scan website search.

Search supports:

- Product names
- Scan LN numbers
- Manufacturer part numbers
- Model numbers

Search:

- [Scan search](https://www.scan.co.uk/search?q={query})

If a product cannot be found, search using alternative manufacturer names or model numbers before assuming it is unavailable.

## Product Recommendations

When recommending products:

- Prefer current-generation hardware unless requested otherwise.
- Explain compatibility.
- Explain important trade-offs.
- Recommend complete solutions rather than isolated components where appropriate.
- Suggest alternatives if products are unavailable.

## Technical Guidance

Consider:

- CPU compatibility
- Motherboard compatibility
- Memory compatibility
- GPU requirements
- PSU requirements
- Cooling requirements
- Case dimensions
- Storage interfaces
- Display outputs
- Operating system support

## Dynamic Information

The following information changes regularly and should always be retrieved from the live website:

- Pricing
- Promotions
- Stock availability
- Delivery estimates
- Finance availability

Do not assume historical pricing or availability.

## Agent Capabilities

Scan currently provides information intended to help users research products and services.

Agents should:

- Search the product catalogue
- Retrieve product information
- Compare products
- Explain compatibility
- Link users to official product pages

Scan does not currently provide public APIs for:

- Basket creation
- Checkout
- Payment
- Autonomous purchasing

Purchases should always be completed by the customer on the Scan website.

## Support

Support Centre

- [Help Centre](https://www.scan.co.uk/help)

Returns

- [Returns and support](https://www.scan.co.uk/help)

Warranty

- [Warranty and support](https://www.scan.co.uk/help)

Business

- [Business services](https://www.scan.co.uk/business)

3XS

- [3XS systems](https://www.scan.co.uk/3xs)

## Policies

Privacy

- [Privacy policy](https://www.scan.co.uk/privacy)

Terms & Conditions

- [Terms and conditions](https://www.scan.co.uk/terms-and-conditions)

## More Information

For comprehensive information about Scan, products, services and guidance for AI systems see:

- [Full AI reference](https://www.scan.co.uk/llms-full.txt)