NOVEMBER 2024
"I usually build my own pcs but at the moment im extremely busy with work, so i ordered a pc built to order by Scan. Outstanding service! Every step of the build is reported and updates on progress given, marvellous. When it arrived today it is built to perfection. Thank you so much for an enjoyable service and a great product."
- Anna
NOVEMBER 2024
"I have purchased 3 Custom made computer systems from Scan over the past few years and every single time without fail they have gone above and beyond my expectations as a company. Scan is a Joy to do business with. The structure of the company as a whole deserves credit and recognition for the hard work they have put in consistently over many years. Consistency being the main formula that many companies now do not have. Scan however is incredible in this area. ALL of their staff have been helpful, polite, knowledgeable, dedicated, respectful and patient. The level of aftercare I have received from Scan and the 3XS team in particular has been second to none. I will continue to use Scan for this reason. You learn a companies true colours by their level of aftercare. Scan takes the utmost pride in their Company, their customer base and their reputation. If you are looking for a computer system or individual components use Scan, you will not regret it. I would never use anyone else. Truly I cannot fault them anywhere. Even the small details like the packaging of a system is done with care and consideration for the customer. The system tracking information is brilliant and easy to understand. The pictures of the system as it is being built is appreciated. The build quality of the systems I have was excellent, even in places that are out of sight the cable management is superb. I can tell that the 3XS team take great pride in their work and they strive to be the best at all times. Which they are! When spending thousands of pounds on PC equipment and systems you need the best company to handle that for you. Scan is that company. 10/10"
- Anon
NOVEMBER 2024
"Best pc store in the.... world as Jeremy Clarkson would say"
- Adrian
NOVEMBER 2024
"I recently bought a 3XS custom pc with scan, and had a great experience. the pc was built very well and the staff were very helpful. Chris answered my several questions and helped me with a number of revisions I requested over a month or so, going above and beyond. Would completely recommend going with Scan."
- Zach
NOVEMBER 2024
"Recently brought a pc from Scan, had issues with just one item, contacted online customer support and was send a lovely reply by someone called Victoria, honestly she was the best didn’t went straight to the problem and fixed it right away. I couldn’t have thanked her enough one of the best customer service experience I have had, just by the way she replied and fixed my issue I’ll be returning to Scan next time I need upgrades to my Pc. Again can’t thank her enough and she is the best Victoria your a legend."
- Adnaank
September 2024
"Scan built me a PC 4 years ago and it has run without missing a beat. I recently ordered more RAM which arrived next day even though it was a Saturday, excellent service. I would not hesitate in recommending Scan to anyone in the future."
- DASBQ
September 2024
"I've bought 2 computers and more recently a nice RAM upgrade and I've been consistently impressed by the quality of Service provided by Scan. The ease of setting up the build, the order, the finance options and process and the communication at all stages of purchase, build and delivery has beeb second to none. I don't think I'll ever shop anywhere else for my computing needs ever again."
- Gareth
September 2024
"Scan Computers - their systems are always efficient and buying guides are easy enough to change specifications to your own personal requirement. Order advice once placed is confirmed quickly by email as is all other information releating to ones order, as are the other stages in the build and delivery tracking"
- colin
September 2024
"SCAN provide a great service - we had a PC built with our specs and throughout the building process we received emails right up til it was ready and sent out. Amazing service. We then purchased 2 monitors they arrived 2 days later with email updates. again amazing service - thank you"
- marie
September 2024
"Ordered a custom HW bundle for my new rig. Had questions on the BIOS which were answered promptly using the online help chat. Also some parts were out-of-stock initially but this was only for a couple of days and I was kept up-to-date on every step of the build process."
- Dan D
September 2024
"I needed to replace an ageing PC that I was using as a media server and had a budget in mind. I explained my requirements to the Scan man and he immediately pulled up a 3XS machine that did everything I wanted, was in budget and in stock. I feel like I got really good value for money and I'm super pleased with the machine itself. Packaging was great, too. 1000/10"
- Dean W
September 2024
"Friendly, knowledgeable, just finished setting up my new pc. Perfect! Looking forward to many hours of gaming. Would highly recommend."
- Divinefire
September 2024
"I accidentally ordered the wrong computer from Scan. I realised as soon as the order confirmation came through and contacted Scan customer service. As always the staff were extremely courteous and helpful, the incorrect order was cancelled and the correct computer ordered - panic over. I've used Scan many times in the past and my customer service experience just reinforced why buying through Scan is a wise decision."
- Ritchie
August 2024
"Picked up my new PC today, looks top notch everything works, smooth running, very happy, the customer service throughout has been great, all very helpful over the phone and in store today, will certainly recommend and will be shopping there again."
- Kyle
August 2024
"Just writing a review on the customer service received from Scan and will review the actual product after it arrives. I have to say that this was brilliant pre-sales advice and help from them (Amaan was the person I was chatting with). Shelling out a lot for a PC is a big deal for me and to have every single question and concern answered and dealt with really quickly by them was really reassuring. Amaan was super-helpful and I am really reassured that my purchase will be brilliant. The price was really good and if the actual product lives up to this, I'll be a really happy chap."
- Elliot
August 2024
"I have used scan.co.uk now for 20 years for all my PC related purchases and I wouldn't go anywhere else. I have ordered computer parts to build my own PCs as well as purchased 3XS systems and they are in my opinion the best. Not every company is perfect and they can make mistakes but what separates Scan from the others is their desire to make things right in a expeditious manner that's satisfactory to the customer. Having tried other online PC parts retailers over the years from my experiences Scan come out on top."
- Mark
July 2024
"Had been looking to get a replacement laptop for some time, and had been comparing others where I could save a bit here and there. Opted for a Scan 3XS as the spec' was so much better than I could have got shopping around, and impressed by the professionalism. I was not disappointed, It is a beast. And not as gawdy as a lot of other laptops I was looking at. Ordering process, as it was prebuilt, was really easy, and delivery was the following day. Plenty of updates throughout the process."
- Paul Levitt
July 2024
"Ordered a PC from SCAN (this is my third purchase from this company) and every time the quality of the product is faultless. I was eligible for free next day delivery which was great, what was even greater is that the PC came within 14 hours of my initial purchase, and was very well packaged and again faultless. The PC even came with pictures of all the testing they had done, which i thought was a nice touch. 10/10 would definitely recommend scan for first or long time PC gamers."
- Mark Heathcote
July 2024
"Got them to build a custom beast of a PC. They kept me fully updated at every step of the build, asked my choice when changes were necessary and ensured that the PC was built to perfection. When an issue came up much later, they replaced my CPU under the 3yr warranty, tested all was again perfect and returned the PC to me."
- Graeme Findlay
July 2024
"It arrived wrapped in enough bubble wrap to keep a person safe through a zombie apocalypse, they tested the pc on various benchmarking tools and left the results in a folder on the desktop, the build quality is immaculate not a wire out of place, super quiet pc and much better than my old pc."
- Josh Nanyabiz
Jun 2024
"I am thrilled. Their service has been faultless. The system arrived less than 15 hours of me ordering it. Packaging was exceptional - everything is in perfect condition, I especially appreciated that it was double boxed, just super. This is my 2nd 3XS System, I had a custom White Tiger from Scan many years ago. I wouldn’t go anywhere else. Absolutely recommended. Thank you!"
- Rupert Allen
Jun 2024
"The 3xs system support is top notch, always willing to help while keeping the costs to a min, love this company wouldn’t use anyone else."
- Richard Rutter
Jun 2024
"I bought a 3XS system 4 years ago and got excellent pleasant service when I needed some advice on upgrading the SSD hard drive - a good example of quality advice and probably a great training regime within SCAN Computers - well done and many thanks."
- Paul Worcester
May 2024
"I came in store to pickup my 3XS System Build but also bought a Cherry Keyboard & Mouse Bundle for one of my other rigs. I must say the attention to detail on the 3XS system build is way beyond my capabilities I can never get a build that tidy. It's took me a couple of days to leave this review as I have installed my own Windows 11 operating system and transferred all my files onto the New Build."
- Michael Roberts
May 2024
"After owning a Scan 3XS system which I've been very happy with for a long time, I experienced an issue with the M.2 SSD that I was unable to resolve myself. I called Scan technical support and spoke to Philip who was extremely helpful and friendly, confirming that the drive was faulty. Philip arranged a warranty replacement for me which I then visited the store to collect the same day. The in-store returns department were also friendly and tested the drive confirming the fault. The process of picking up my replacement drive interacting with the sales counter and customer collections was a breeze. Thank you Scan, this confirms why I've been a loyal customer for many years and will continue to be!"
- Paul
May 2024
"This is my second lot of super satisfied feedback relating to recent dealings with Scan. I rarely feel compelled to write reviews of suppliers, let alone twice! I ordered a system from them in February, and recently tried to add some components I wished I had ordered at the time. What I ordered was not compatible, and I ran into all sorts of issues, none of which were Scan's fault - my delivered 3XS system has been absolutely perfect. I have been dealing with Ryan (with recent input from Dave) and I can't state enough how much time, effort and thought he and the team have put into making sure I was able to achieve the upgrades I wanted and solving my problems - including things that they clearly had no obligation to do. I used to use Scan in my old business role, I have now ordered home systems from them, and even camera kit that they have now started offering - and based on the quality of goods supplied, but especially the levels of friendly and efficient aftercare, Scan will now be my first choice go to company for anything that I need that is in their inventory. Absolutely top level service from the company, and Ryan in particular, many thanks indeed."
- Matt
Apr 2024
"Scan Computers 3XS have built me a few computers over the years. Slowly saved up for a high end build done by 3XS and they done me proud. Almost silent on ultra graphics on Total Warhammer 3 etc, low temps all round on CPU and GPU. Couldn't ask for more. Trusted company and great customer service."
- S Fletcher
Apr 2024
"Returning customer for a custom built gaming PC. I used Scan again because the whole process is flawless, you are kept up to date on the build process every step of the way. 3XS appear to take great pride and care in the assembly and testing process so you can be assured your machine is ready to go out of the box. The customer service team are great as well, there was a couple of minor delays that I was informed about as soon as they arose and they were courteous and helpful when dealing with them. I would highly recommend using 3XS / Scan computers as I have yet to have a negative experience in the 8 years I have been using them."
- John
Apr 2024
"I ordered a pretty high end system in February from the 3XS build range, and have been supremely happy with it - great value and superb performance that mashed the mac studio I previously had. I was looked after then by Ryan who managed build dates for the deadline I needed and gave great service alongside the build team. I use the system for editing large images in photoshop and other software, and decided to up my ram to a huge amount, so have been back to scan - Ryan again has managed my purchase, helping me order the right parts, and then further helping when I had a small install issue (no fault of Scan). Service has been great, and I continue to use Scan as my first port of call for both PC kit as well now as some high end photographic equipment. Excellent company."
- Matt
Mar 2024
"Quick delivery great communication from Scan the 3XS laptop is great and worth the price quick and easy to set up, this was my second system bought from scan, I have no worries about quality. :D"
- Alex
Mar 2024
"Before my purchase With Scan I watched a few of their builds on YouTube and was impressed but keep in mind what you see is sometimes not what you get, I am pleased to report Scan 3XS. From my order, to keeping me informed of progress was fantastic, awesome build quality, cable management above and beyond my expectations, plus 2x 200mm and 8x 120mm fans and not a sound. Can it run Crysis? It can run anything you throw at it awesome. Thx again Scan 3XS love it."
- Paul “Blusher” Blusher
Mar 2024
"My entire experience with Scan.co.uk has just been brilliant, honestly. From first using them on June 22, 2023, to my recent experience, I have ordered my graphics card, my monitor, and even selected parts for them to do a custom PC build with 3XS Systems, which they did and which I am currently using. The most important thing to note is that the staff is the most professional and thorough; from emails exchanged to phone calls, it's a 10/10, and any person I've ever spoken to has always had the same experience."
- Andrew