Customer Reviews & Testimonials

20 Jun 2024

Zero complaints, only praise!

"I am thrilled. Their service has been faultless. The system arrived less than 15 hours of me ordering it. Packaging was exceptional - everything is in perfect condition, I especially appreciated that it was double boxed, just super. This is my 2nd 3XS System, I had a custom White Tiger from Scan many years ago. I wouldn’t go anywhere else. Absolutely recommended. Thank you!"

- Rupert Allen

14 Jun 2024

The 3xs system support is top notch…

"The 3xs system support is top notch, always willing to help while keeping the costs to a min, love this company wouldn’t use anyone else."

- Richard Rutter

11 Jun 2024

A great example of excellent quality service

"I bought a 3XS system 4 years ago and got excellent pleasant service when I needed some advice on upgrading the SSD hard drive - a good example of quality advice and probably a great training regime within SCAN Computers - well done and many thanks."

- Paul Worcester

14 May 2024

I came in store to pickup my 3XS System…

"I came in store to pickup my 3XS System Build but also bought a Cherry Keyboard & Mouse Bundle for one of my other rigs. I must say the attention to detail on the 3XS system build is way beyond my capabilities I can never get a build that tidy. It's took me a couple of days to leave this review as I have installed my own Windows 11 operating system and transferred all my files onto the New Build."

- Michael Roberts

7 May 2024

Fantastic support experience!

"After owning a Scan 3XS system which I've been very happy with for a long time, I experienced an issue with the M.2 SSD that I was unable to resolve myself. I called Scan technical support and spoke to Philip who was extremely helpful and friendly, confirming that the drive was faulty. Philip arranged a warranty replacement for me which I then visited the store to collect the same day. The in-store returns department were also friendly and tested the drive confirming the fault. The process of picking up my replacement drive interacting with the sales counter and customer collections was a breeze. Thank you Scan, this confirms why I've been a loyal customer for many years and will continue to be!"

- Paul

2 May 2024

More and more great service

"This is my second lot of super satisfied feedback relating to recent dealings with Scan. I rarely feel compelled to write reviews of suppliers, let alone twice! I ordered a system from them in February, and recently tried to add some components I wished I had ordered at the time. What I ordered was not compatible, and I ran into all sorts of issues, none of which were Scan's fault - my delivered 3XS system has been absolutely perfect. I have been dealing with Ryan (with recent input from Dave) and I can't state enough how much time, effort and thought he and the team have put into making sure I was able to achieve the upgrades I wanted and solving my problems - including things that they clearly had no obligation to do. I used to use Scan in my old business role, I have now ordered home systems from them, and even camera kit that they have now started offering - and based on the quality of goods supplied, but especially the levels of friendly and efficient aftercare, Scan will now be my first choice go to company for anything that I need that is in their inventory. Absolutely top level service from the company, and Ryan in particular, many thanks indeed."

- Matt

30 Apr 2024

Scan Computers 3XS have built me a few…

"Scan Computers 3XS have built me a few computers over the years. Slowly saved up for a high end build done by 3XS and they done me proud. Almost silent on ultra graphics on Total Warhammer 3 etc, low temps all round on CPU and GPU. Couldn't ask for more. Trusted company and great customer service."

- S Fletcher

25 Apr 2024

Another great PC from 3XS

"Returning customer for a custom built gaming PC. I used Scan again because the whole process is flawless, you are kept up to date on the build process every step of the way. 3XS appear to take great pride and care in the assembly and testing process so you can be assured your machine is ready to go out of the box. The customer service team are great as well, there was a couple of minor delays that I was informed about as soon as they arose and they were courteous and helpful when dealing with them. I would highly recommend using 3XS / Scan computers as I have yet to have a negative experience in the 8 years I have been using them."

- John

18 Apr 2024

I ordered a pretty high end system in…

"I ordered a pretty high end system in February from the 3XS build range, and have been supremely happy with it - great value and superb performance that mashed the mac studio I previously had. I was looked after then by Ryan who managed build dates for the deadline I needed and gave great service alongside the build team. I use the system for editing large images in photoshop and other software, and decided to up my ram to a huge amount, so have been back to scan - Ryan again has managed my purchase, helping me order the right parts, and then further helping when I had a small install issue (no fault of Scan). Service has been great, and I continue to use Scan as my first port of call for both PC kit as well now as some high end photographic equipment. Excellent company."

- Matt

28 Mar 2024

quick delivery great communication from…

"Quick delivery great communication from Scan the 3XS laptop is great and worth the price quick and easy to set up, this was my second system bought from scan, I have no worries about quality. :D"

- Alex

19 Mar 2024

7950X3D 64GB RTX4090 Build

"Before my purchase With Scan I watched a few of their builds on YouTube and was impressed but keep in mind what you see is sometimes not what you get, I am pleased to report Scan 3XS. From my order, to keeping me informed of progress was fantastic, awesome build quality, cable management above and beyond my expectations, plus 2x 200mm and 8x 120mm fans and not a sound. Can it run Crysis? It can run anything you throw at it awesome. Thx again Scan 3XS love it."

- Paul “Blusher” Blusher

5 Mar 2024

Highly Recommended

"My entire experience with Scan.co.uk has just been brilliant, honestly. From first using them on June 22, 2023, to my recent experience, I have ordered my graphics card, my monitor, and even selected parts for them to do a custom PC build with 3XS Systems, which they did and which I am currently using. The most important thing to note is that the staff is the most professional and thorough; from emails exchanged to phone calls, it's a 10/10, and any person I've ever spoken to has always had the same experience."

- Andrew