What will I get if I buy a CORSAIR Certified Refurbished product?
A CORSAIR certified refurbished product could be a former demo unit, an open box item, or a returned item.
Once we receive such products, they all go through the following refurbishment process:
- Tested to ensure they meet the performance specifications as if they were a new product
- Firmware updated (If applicable)
- Ensure that the product is in good shape physically
- Re-packed
For gaming headsets, there are some additional precautions in the process to account for hygienic concerns. Any external sections made from fabric and/or leatherette will be replaced with new parts. Other than that, headsets follow the same steps as above.
All refurbished products will come in a brown box, and will include any cables, dongles, and other accessories that would come with a new one.
How long is the warranty for corsair certified refurbished products?
CORSAIR certified refurbished products carry a 2 year warranty for the EU and This means, that should be anything wrong with the refurbished product you have purchased, we will replace it with another one within I year from the date purchased. The replacement will probably be another refurbished one, or a new one, depending on availability.
Please make sure that you keep the receipt for your product, should you need to file a warranty claim.
If you have any additional questions about a refurbished product, do not hesitate to contact us at:
https://help.corsair.com/