What should I do if my 3XS system develops a fault?

First of all we’re sorry that your system isn’t working as it should. All Scan 3XS systems undergo a rigorous 24-hour burn test and 88-point QC procedure. However, from time to time components do fail.

If your system is still under warranty please contact our support team via one of the following methods and we’ll get your system up and running again as quickly as possible.

Please see our dedicated support page for more information, guidance and contact information.